Making sure our services meet women’s needs
We gather detailed feedback from the women we support to ensure that our services are meeting their needs and are effective in making a difference in their lives. We also collect targeted data which allows us to explore a range of the issues and disadvantages women are facing. Each year we produce an Impact Report which shares the information we have gathered and the impact we have achieved,
From 1st April 2021 to 31st March 2022 we supported 123 women and 2 birthing people in 7 prisons in England, and 122 women in the community in London and the South East. We provided a range of practical and emotional support during pregnancy, birth and in the first two years of parenting. We also supported 33 women during separation from their baby; more than twice the number supported last year.
87% of the women who gave us feedback felt our support had helped improve their mental health and well-being
96% of the women who gave us feedback felt we had helped them to feel less isolated
88% of women who gave us feedback felt they had been able to give their babies a better start in life as a result of our support
We also commission external evaluations of our services:
- In 2021 the University of Central Lancashire (UCLan) evaluated our support for women being released from prison during the COVID-19 pandemic.
- In 2019 UCLan evaluated our perinatal support and peer support services in two prison settings.
- In 2016 we commissioned a UCLan evaluation of our work at the Whittington Hospital, looking at the experiences and birth outcomes of vulnerable women.
- In 2015 the McPin Foundation evaluated our Community Link project.
- In 2015 Fiona Kerr (Head for Success) evaluated our Peterborough Doula Project.