Making sure our services meet women’s needs
We use regular, detailed feedback from the women we support to ensure that our services are meeting their needs and are effective in making a difference in their lives. We also collect targeted data which allows us to explore a range of experiences and disadvantages women face. Each year we produce an Impact Report which details the information we have gathered.
During 2019-20 we worked with 165 women in four prisons in England and 91 women in the community in London:, providing a range of practical and emotional support during pregnancy, birth and in the first two years of parenting.
92% of the women who gave us feedback felt we had helped improve their mental health and well-being
88% of the women who gave us feedback felt we had helped them to feel less isolated
92% of women who gave us feedback felt they had been able to give their babies a better start in life as a result of our support
We also commission external evaluations of our services: